Customer Reviews
What Our Customers Say About Us
We let our work do the talking. Here’s what our customers have said about their experience with Flex Roofing.
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- Residential & Commercial
- Free Roof Inspection
- Free Drone Roof Inspection
- Fully Insured
- Guaranteed Workmanship
- Free No-Obligation Quotes
- Flexible Scheduling
- Residential & Commercial
Overall Rating
5.0
Average Score
24+
Verified Reviews
100%
Recommend Us
Honest Feedback
Trusted by Homeowners
Every review below is from a real customer — people who trusted us with their home and took the time to share their experience. We’re proud of every one of them, and we work hard to make sure every job earns the same response.
We had a leak that two other roofers had looked at and couldn’t properly fix. Joe came out, did a drone survey, found the exact source within about ten minutes and explained everything clearly with photos. The repair was done the following day, and that was six months ago — not a drop since. The communication throughout was excellent, the price was fair, and the whole job was tidied up spotlessly. I wouldn’t hesitate to recommend Flex Roofing to anyone — genuinely one of the best tradesmen we’ve dealt with in years.
Andrew H.
Roof Repair — Leak Diagnosis
Joe and the team re-roofed our 1930s semi and the finish is outstanding. They matched the original tile profile perfectly and were respectful of our garden the entire time. Highly recommend.
Sandra M.
Full Re-Roof
Got three quotes for a new flat roof on our garage extension. Joe’s was the most thorough — he actually explained what system he’d be using and why. Work was done in a day and he came back two weeks later to check everything was settling properly.
David P.
Flat Roofing — Garage Extension
The free drone inspection was what sold it for me. Joe came out, surveyed the whole roof with the drone, sent me a clear summary, and the actual repair was much less than I’d feared. Brilliant service.
Rachel W.
Drone Inspection & Tile Repairs
Our chimney had been deteriorating for years and finally needed proper attention. Joe was honest from the start — he told me part of the stack would need rebuilding rather than just patching, which I appreciated. The work is solid and looks tidy.
Tom K.
Chimney Rebuild & Repointing
Flex Roofing replaced all our fascias, soffits and guttering. Neat job, tidy team. The new uPVC looks clean and modern and has made a real difference to the look of the house. Priced fairly and done on time.
Linda B.
Fascias, Soffits & Guttering
Really impressed with how quickly Joe responded when we had a leak after the storms. He was out the same afternoon, made it watertight temporarily, and returned a few days later to do the full repair. No drama, no overcharging — just got it sorted.
Mark F.
Emergency Roof Repair
Joe and his team installed a new roof on our house extension. They worked around our schedule, kept the disruption to a minimum, and the ridge detailing is flawless. You can tell these are people who care about doing the job right.
Claire T.
New Roof — House Extension
I was nervous about getting the roof done as I’d heard plenty of horror stories. Joe put my mind at ease from the first conversation — no pressure, just straight answers. The re-roof was completed over three days and the team were professional and tidy throughout.
Patricia H.
Full Re-Roof
The team replaced our flat roof over the kitchen and it’s transformed how dry that room is in winter. Joe explained the EPDM system, why it was the right choice for our roof pitch, and the guarantee that came with it.
Gareth S.
Flat Roof Replacement — Kitchen
Neighbours recommended Joe after he re-roofed their house and I’m glad they did. Competitive price, honest advice, and the job was finished a day ahead of schedule. The guttering was cleaned out as part of the job without being asked.
Neil R.
Re-Roof & Guttering
We had a few cracked slates and a flashing that had started to lift at the chimney. Joe fixed both in a single visit and the invoice came in under the quote. Refreshingly straightforward. I’ve already passed his details on to two friends.
Janet O.
Slate Repairs & Flashing
Joe came out to quote on a re-roof and was completely honest that not all of the tiles needed replacing — he recommended a partial re-roof to the back elevation only and saved us a significant amount. That kind of integrity is rare.
Steve C.
Partial Re-Roof
The drone survey was genuinely impressive — I could see exactly what Joe was pointing out on the footage. It made the whole process feel much more transparent. The ridge tile repointing was done neatly and the clean-up afterwards was thorough.
Helen M.
Drone Survey & Ridge Repointing
Joe and the team replaced our guttering front and back. We’d had persistent damp on one external wall and it turned out to be a blocked downpipe that had been overflowing silently for years. Fixed in half a day and the wall has dried out completely since.
Brian L.
Guttering Replacement
Really professional from start to finish. Joe explained every stage of the chimney repair, kept the area clean while working at height, and the mortar pointing looks like it was done by a craftsman. First class.
Alison M.
Chimney Repointing
We used Joe for a full re-roof on our Victorian terrace — natural slate throughout. The attention to detail was exceptional. Verge work, lead valleys, ridge — all finished to a really high standard. The house looks better than it has in decades.
Daniel W.
Full Re-Roof — Natural Slate
Called Flex Roofing after spotting a damp patch on our bedroom ceiling. Joe was out within 48 hours, found a slipped tile and a small section of failed felt, and repaired both the same week. Quick, clean, and reasonably priced.
Karen J.
Tile & Felt Repair
Joe fitted new fascias and soffits and while he was up there noticed our lead flashing had started to pull away from the chimney. He flagged it, showed me a photo, and fixed it on the same day. That’s the mark of someone who actually cares about doing the job properly.
Rob N.
Fascias, Soffits & Flashing Repair
Outstanding service. Joe and the team re-roofed our detached house over four days and were excellent throughout. They arrived on time each morning, kept us informed of progress, and left the site spotless every evening. Several neighbours have already asked for Joe’s number.
Frances G.
Full Re-Roof — Detached House
I was quoted by three local roofers and chose Flex Roofing because Joe was the only one who took the time to properly explain what was causing the problem rather than just telling me what it would cost to fix it.
Michael V.
Roof Repairs
Joe sorted our flat roof over the bay window — it had been patched and re-patched over the years and was well past saving. The new GRP system looks brilliant and there’s been no issues at all through a very wet winter.
Tracy H.
GRP Flat Roof — Bay Window
The whole experience with Flex Roofing was hassle-free. Joe responded to my enquiry the same day, came out to inspect within two days, and had the ridge tiles re-bedded and repointed within the week. No fuss, no mess left behind, and a fair price.
Colin W.
Ridge Tile Re-Bedding
Joe and the lads did a superb job on our roof — full strip and re-tile on a fairly complex hipped roof with two dormers. Joe’s price was fair and the standard of the work is excellent. Highly recommended without reservation.
Paul B.
Full Re-Roof — Hipped Roof with Dormers
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